Tailor made

Each organization has different demands and a different IT infrastructure, which requires customization. Compumatica is convinced that personal contact with short, but clear communication lines has a positive influence on the integration of security solutions which fit into the IT infrastructure of the organization and fulfill their demands.

 

With our slogan “Cybersecurity with a personal touch” we want to emphasize that customers at Compumatica are given high priority. Do you have any questions or need for help after purchasing our products, do you want to substitute old products by the newest technology or do you have any special demands or needs? We at Compumatica will always be there for you.

Certification

Certification of products is done in close co-operation with the involved organizations. Several numbers of products of Compumatica are certified in multiple countries.

Certified by

Because excellent products deserves certifications. 

Support

Compumatica has its own support team with employees with long year experience and deep knowledge of the Compumatica products and the IT security market. Due to the fact that the support employees belong to our team, you are ensured that you are supported fast and adequately.

  • Training on demand

  • Telephone support

  • E-mail support

Training on demand

Our professionally equipped training centers in Würselen (Germany) or in Uden (The Netherlands) provide you with the best opportunities to acquire the know-how needed for the management of the Compumatica components.

Telephone support

Our support staff are pleased to answer all questions concerning the functionality of our products. Simple questions can be answered immediately, more complicated questions are transferred as 'support call' to the Compumatica telephone support service.

E-mail support

Our telephone support staff help our customers to solve problems concerning configuration and trouble-shooting and provide them with general advice about the Compumatica products.The communication is done via telephone, e-mail and or remote login.